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COVID-19 POLICY

Coronavirus COVID-19 Update & Policy

With the spread of the coronavirus and its growing impact on our globalcommunities, we are clearly in a time of significant uncertainty. Avail is prepared to adapt to necessary changes during this time, while remaining committed to delivering the high level of service to our clients.

With the spread of the coronavirus and its growing impact on our global communities, we are clearly in a time of significant uncertainty. Avail is prepared to adapt to necessary changes during this time, while remaining committed to delivering the high level of service to our clients.

We recognize the personal impacts that the current uncertainty may have on our clients and the emotional uneasiness it may cause. To that end, we will continue to monitor the situation closely, and we believe it is important to share a few updates related to our preparedness in supporting your clinical needs:

•Please know that we are taking proactive measures to ensure the health and safety of our therapists, student interns, and clients. Avail has well-established business continuity plans in place, including operating from multiple locations and in a highly secure work-from-home capacity, and we are prepared to manage our operations through this evolving situation.

•TelAvail™ has been our online option for both Psychotherapy (VA residents only) and Empowerment Coaching (worldwide). Effective immediately all sessions will be held virtually using HIPAA compliant software.

VSee Free App Instructions

Dear Avail Clients,

Vsee has suspended all free services . We are now using Google Meet Up via Avail's Gsuite account. Because Avail is subject to the requirements of the Health Insurance Portability and Accountability Act (known as HIPAA, as amended, including by the Health Information Technology for Economic and Clinical Health — HITECH — Act), we use G Suite which supports HIPAA compliance.

Please note that on March 17, 2020, the Department of Health and Human Services (HHS) announced that the Office for Civil Rights (OCR), the entity responsible for enforcing HIPAA regulations, is suspending enforcement for noncompliance in the good faith provision of telehealth services. This means that any private communication program such as Skype, Zoom, and FaceTime or over the phone may be considered a viable tool for providers to meet with clients without the risk of penalties during the COVID-19 national emergency.

With that being said, even though we recommend using Google Meet Up , we will use what YOU, our clients, have available to you! We are a client-centered practice and we will continue to meet you where you are.

For Google Meet Up, you do not have to have a Gmail account. We will simply send you the joining link or invite email to the email we have on file for you and you will be able to enter the virtual session. This will still require wifi connection and webcam. You can join via desktop or phone application. Please let us know if you have any questions or concerns.

Coronavirus FAQ

For more information about the coronavirus visit the Virginia Department of Health

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The Practice

Our Health Mission

Experience and Professionalism

Avail offers outpatient psychotherapy, empowerment coaching, and holistic healing services such as Reiki, Yoni Steaming, Mindfulness Meditative Practices, Nutrition Psychoeducation, and Physical Fitness to heal the mind, body, and spirit.

Experience and Professionalism

Our qualified mental health and wellness professionals are Available to meet your needs! We understand that "therapy" doesn't always take place in a traditional setting. We provide safe social gathering spaces to provide services and to increase awareness about clinical and holistic practices such as mindfulness, yoni steaming, herbal medicines, and mindful movement.

Therapists Who Care

Experience and Professionalism

Therapists Who Care

We believe that getting quality care doesn't have to "break the bank." We accept most major insurance plans. We also have affordable self-pay options and sliding scale group therapy. We strive to help you improve your quality of life, achieve your wellness goals, and heal your body to live your best life possible.

Avail is Your One Stop Shop for All of Your Healing Needs!

Avail is Your One Stop Shop for All of Your Healing Needs!